Reviewed · ZURICH TOURS
From Zurich: Rhine Falls, Chocolate and cheese factory (KTZ373)
Rhine Falls is the star here: Switzerland’s broadest waterfall sends green water crashing over dark rock, and you can add a short boat ride that brings you close enough to feel its spray. I like the strong mix of natural scenery and Swiss food, plus the chance to visit Appenzell’s painted houses and old-town streets in one long day.
I also like that admission to the falls, Chocolarium, and cheese dairy is included in the $154.17 price. The catch is the schedule: after Rhine Falls, you return to Zurich before driving east again, so this can become an 10 to 11-hour day with a lot of time in the vehicle.
Key points to know before booking
- Rhine Falls gets the best time: You have about 2.5 hours there, enough for the viewing areas and the optional boat ride.
- The chocolate and cheese stops are self-guided: Expect exhibits, tastings, museums, and samples rather than a live factory tour led by your guide.
- The afternoon requires patience: Zurich to the Chocolarium takes about 1 hour 20 minutes, followed by more driving to the cheese dairy and Appenzell.
- Appenzell is short but lovely: You get about an hour for photographs and a walk, but Sunday closures can leave the village very quiet.
- Meet-up details need care: The starting point is Ausstellungsstrasse 5 in Zurich, where several vehicles may gather.
- The boat ride costs extra: You can add it on site through the driver, with an additional charge noted as about CHF 10.
Rhine Falls makes the morning worthwhile

The day begins at Ausstellungsstrasse 5, 8005 Zürich. Look for a white vehicle marked Swiss Tour and KeyTours, since there is no dedicated office at the meeting point. This detail matters. Several tour vehicles may be in the area, and finding the right one can take a few minutes, so arrive early and have your mobile ticket ready.
The drive to Rhine Falls takes about 45 minutes. That is an easy start, and the route gives you a first look at the Swiss countryside before the main sight. The falls themselves are dramatic in a way that photographs often fail to capture. Water surges over a wide rock shelf, the spray hangs in the air, and the sound rises well before you reach the best viewpoints.
You have roughly 2.5 hours at the falls. That is a sensible amount of time. You can walk to the viewing platforms, stop for photographs, and take in the river from several angles without being rushed from one lookout to the next.
I strongly suggest considering the optional boat ride. It is not included, but you can upgrade with the driver on the spot for an additional fee, stated as about CHF 10. The boat gets you closer to the falling water and adds movement to a stop that otherwise depends on walking between viewpoints. If the weather is pleasant and the service is running, this is the extra I would choose first.
The falls are also the clearest value in the morning half of the tour. The time is well balanced, the admission is included, and the sight is genuinely powerful. Several people have singled out the waterfall and boat ride as the high point of the day, which makes sense.
More Rhine Falls trips:
- From Zurich: Stein am Rhein and Rhine Falls
★ 4.6 · 1,868 reviews - Rhine Falls and Stein am Rhein Half-Day Tour from Zurich
★ 4.5 · 716 reviews - From Zurich: Rhine Falls Morning Trip with Entry Tickets
★ 4.6 · 698 reviews
The unusual split day from Zurich

This is not one continuous route from Rhine Falls through eastern Switzerland. The tour is divided into two parts. You visit Rhine Falls in the morning, return to Zurich, and then begin the chocolate and cheese portion in the afternoon.
That arrangement has a practical advantage: you are not committed to one very long loop without a pause. It also creates the tour’s biggest weakness. After returning to Zurich, you drive about 1 hour 20 minutes to Flawil for the Chocolarium, then about 30 minutes to the cheese dairy, 20 minutes to Appenzell, and roughly 1 hour 15 minutes back to Zurich.
The advertised duration is about 10 hours, but the actual day can run longer depending on traffic, boarding, and how efficiently the group moves. One part of the schedule describes the outing as closer to 11 hours. Plan your evening conservatively. I would not book a tight dinner reservation, train connection, or evening performance after this trip.
There is no lunch included. Bring something small to eat, or use any available break sensibly. Appenzell is not designed as a dependable meal stop on this schedule, especially if the group arrives near closing time.
Chocolarium: playful Swiss chocolate with a self-guided format
The Chocolarium in Flawil is the afternoon’s first food stop. It is the chocolate world of Munz and Minor, with exhibits explaining the route from cocoa bean to finished chocolate. Admission is included.
The experience is interactive and whimsical, with a style that may feel closer to a Willy Wonka attraction than to a quiet adult museum. That is not necessarily a problem. If you enjoy playful displays, tastings, and hands-on activities, the setting can be fun. Some of the activities allow you to create your own chocolate, and free samples add a welcome practical benefit.
If you are expecting to watch workers producing chocolate during the visit, adjust your expectations. The factory is not necessarily operating when the group arrives, and the visit is not led by a dedicated guide from start to finish. You learn through the exhibits and displays at your own pace.
That distinction is important when comparing this tour with a specialist food tour. The driver guide may give general information and help with timing, but the Chocolarium visit itself is largely self-guided. I would treat it as an interactive chocolate museum with tastings, not as a guaranteed behind-the-scenes production visit.
The one-hour stop is enough to see the main displays, sample chocolate, and look through the shop. It is not a long educational session. Adults who prefer detailed manufacturing demonstrations may find the presentation too child-focused, while families and anyone with a sweet tooth will likely find it more appealing.
Appenzeller Schaukäserei explains the cheese tradition

From the Chocolarium, the vehicle continues for about 30 minutes to the Appenzeller Schaukäserei. This is a shorter stop, listed at roughly 30 minutes, so you need to use the time well.
The dairy presents the story of Appenzeller cheese through museum displays, aging cellars, tasting opportunities, and information about the ingredients and methods behind the cheese’s strong flavor. You can sample cheese at different stages of maturity and buy products to take home. Specialty items, including flavored cheeses, may be available in the shop.
Again, this is not a promise that you will see a full batch being made in front of you. Cheese production takes time, and visitors are not permitted inside production areas for hygiene and safety reasons. The useful question is not Will I watch the entire process live? but Do I want an introduction to Appenzeller cheese, with samples and a look at the aging side of the business?
I like the tasting element because it turns a familiar food into a regional experience. Appenzeller cheese is not just a generic Swiss souvenir. The displays help explain why aging and local methods affect flavor, and the shop gives you a chance to choose something more interesting than a standard bar of chocolate.
The short time limit can be awkward, though. If the group finishes the exhibits quickly, there may not be much else to do beyond tasting and shopping. If you are keen on food traditions, this stop will be more satisfying than it is for someone seeking a working dairy demonstration.
More cheese dairies and fondue nights:
- Zurich eTukTuk Private Tour – with Cheese Fondue and Wine
★ 5.0 · 223 reviews - Zurich: Rhine Falls, Chocolate & Cheese Factory Day Trip
★ 4.5 · 212 reviews - Appenzell Alps Day Trip from Zurich – Farm Life & Cheese Tasting
★ 4.5 · 148 reviews - Zurich: Swiss Cheese Fondue and Wine e-Tuk-Tuk Tour
★ 4.9 · 135 reviews
Appenzell gives you old-town charm in one hour

After the cheese dairy, it is about 20 minutes to Appenzell. The village stop lasts about an hour and is free of additional admission charges.
This is the most atmospheric stop of the afternoon. Appenzell is known for colorful buildings, old timber-framed houses, cobbled streets, small shops, cafes, and a strong sense of local tradition. You can stroll around the village center, photograph the painted facades, and listen for the cowbells that give the surrounding countryside its classic Swiss feel.
An hour is enough for a compact walk and photographs. It is not enough for a relaxed meal, extended shopping, and a proper museum visit. If you want to eat here, keep an eye on the clock and ask the driver about the departure time before setting off.
Sunday requires special attention. Shops in Appenzell are closed on Sundays, so the stop becomes primarily a scenic walk and photography break. The village can feel almost empty late in the day. That can be charming if you want quiet streets, but disappointing if you expected open boutiques, souvenirs, or a cafe meal.
The arrival time also matters. If the group reaches Appenzell around 5 p.m., many businesses may already be closing. I would book this experience for a weekday or Saturday if shopping and food are important to you. On Sunday, think of Appenzell as an architectural and countryside stop, not a shopping destination.
What the driver guide actually provides

The tour includes a driver guide rather than a full-time specialist guide at every stop. That means your driver handles the route, transport, timing, and practical instructions. The quality of the day can depend heavily on the individual assigned.
Named guides such as Thanasis and Tony have been praised for being cheerful, helpful, funny, and good behind the wheel. A friendly driver can make a long day much easier, especially when you need advice about the boat ride, meeting times, or the best use of a short stop.
Do not assume you will receive a detailed lecture at every attraction. The chocolate and cheese facilities use their own exhibits and materials, and the visits are mostly independent. If you want a fully narrated cultural tour, this may feel light on explanation.
The maximum group size is 27 people. That is not a private tour, but it is smaller than a large coach excursion. The tradeoff is simple: a group of this size keeps the price down, but late returns from the exhibits can affect everyone’s schedule.
Price, time, and what you get for $154.17

At $154.17 per person, the tour is not a bargain in the narrow sense. You are paying for a full day of transportation from Zurich, driver services, and admission to three paid attractions. The price also covers the convenience of reaching places that are spread across northeastern Switzerland.
The value is strongest if you want all four themes in one booking:
- A major waterfall
- Swiss chocolate
- Appenzeller cheese
- A traditional village
Buying separate transport and admission could take more planning, particularly for Rhine Falls and the rural food stops. The tour also removes the need to navigate between Flawil, the cheese dairy, Appenzell, and Zurich.
The value weakens if you mainly want a live food-production tour. Neither the Chocolarium nor the cheese dairy guarantees that you will watch manufacturing in progress, and both are designed for independent exploration. It also weakens if you dislike long drives or want a slow visit to Appenzell.
The boat ride is the one extra I consider worth budgeting for. Lunch is not included, so add food costs and bring water or snacks. The mobile ticket is useful, but keep the reservation easy to display when you reach the vehicle.
Meeting point, timing, and small practical warnings

The published information says pickup is offered, but the detailed meeting instructions direct you to Ausstellungsstrasse 5 and state that hotel pickup is not organized for this tour. Do not rely on hotel collection unless the operator confirms it directly. Plan to reach the Zurich meeting point yourself.
The vehicle is described as white and marked Swiss Tour and KeyTours. Because other tour companies may use the same general area, look carefully and ask before boarding. This is one of those small details that can decide whether a smooth morning becomes a frantic one.
The tour operates in English. Most people can participate, and the meeting point is near public transportation. The exact vehicle facilities are not specified, so do not assume there will be a usable onboard toilet. Plan bathroom stops at the attractions.
Free cancellation is available up to 24 hours before the start time. Changes or cancellations inside that window are not accepted for a refund. For a full day with several moving parts, I would confirm the date carefully before the final day.
Who will enjoy this day most

I would recommend this tour to you if you have limited time in Zurich and want a broad taste of northeastern Switzerland without arranging several separate excursions. It suits families, first-time visitors, chocolate and cheese fans, and anyone who values scenery over a slow, detailed museum visit.
It is also a good match if Rhine Falls is your priority but you would like to add local food and Appenzell without renting a car. The falls provide the major visual payoff, while the food stops add Swiss flavor and souvenirs.
I would be cautious if you want a quiet, adult-focused chocolate experience, a live cheese-making demonstration, or several hours in Appenzell. The afternoon has more driving than the highlights may suggest, and the schedule leaves little room for an unplanned lunch.
Should you book the Rhine Falls and food tour?
Book it if you want variety and convenience, with Rhine Falls as the main reason for going. Add the boat ride, arrive early at the Zurich meeting point, carry a snack, and choose a day other than Sunday if Appenzell’s shops matter to you.
Skip it if your ideal day means lingering in one village or watching food being made from start to finish. For the right person, this is an efficient sampler of waterfalls, chocolate, cheese, and Swiss village life. For someone who wants depth at each stop, the long transfers and self-guided factory visits may feel like too much road for too little time.
FAQ
How long does the tour from Zurich last?
The advertised duration is approximately 10 hours, but the complete day can take 10 to 11 hours or longer depending on traffic and group timing.
How long is the drive from Zurich to Rhine Falls?
The drive from Zurich to Rhine Falls takes about 45 minutes.
Is the boat ride at Rhine Falls included?
No. The boat ride is an optional upgrade that can be arranged with the driver on site for an additional charge, noted as about CHF 10.
Are admission tickets included?
Yes. Admission to Rhine Falls, the Chocolarium, and the Appenzeller Schaukäserei is included.
Are the chocolate and cheese visits guided?
The visits are mainly self-guided through exhibits, displays, tastings, and museum areas. A dedicated live tour of the production areas is not included.
Is lunch included?
No. Lunch is not included, so bring food or plan to buy something during the day if an opportunity is available.
Are Appenzell’s shops open on Sundays?
No. The shops in Appenzell are closed on Sundays, although you can still walk around the village and take photographs.
Where does the tour start and end?
The tour starts at Ausstellungsstrasse 5, 8005 Zürich, Switzerland, and ends back at the same meeting point. Look for a white vehicle marked Swiss Tour and KeyTours.
More Cheese in Zurich
- Zurich: Sunset Tour with Cheese Fondue
★ 4.8 · 90 reviews - Culinary Tour from Zurich with Traditional Swiss Cheese Fondue Dinner
★ 4.5 · 58 reviews - Bern Small-Group Day Trip from Zurich Including Cheese Tasting
★ 4.5 · 57 reviews - Zurich: Appenzell Day Trip with Farm Visit & Cheese Tasting
★ 4.9 · 45 reviews
More Dessert Tours in Zurich
- Lindt Home of Chocolate Museum Entry Ticket
★ 4.7 · 9,329 reviews - Zurich: City Tour, Cruise, and Lindt Home of Chocolate Visit
★ 4.5 · 4,624 reviews - Zurich Sights: Cruise, Lindt Chocolate and optional FIFA Ticket
★ 4.0 · 1,028 reviews - From Zurich: Chocolate and Cheese Tour in Appenzell
★ 4.2 · 224 reviews
Just added around Zurich
- 2 Hour Floating Harmony Couples Course★ 5.0 · 3 reviews
- From Zurich: 7-Day Tour to Geneva with Tickets and Lodging★ 5.0 · 3 reviews
- Lake Zurich boat tour for an afternoon !★ 5.0 · 3 reviews
- Lake Zurich mini boat tour / by night!★ 5.0 · 3 reviews
- Zurich: Private tour to Interlaken, Grindelwald & Jungfrau★ 5.0 · 3 reviews
- Zurich Premium Fitness Pass★ 3.0 · 3 reviews
- Central Switzerland (Private Tour)★ 5.0 · 3 reviews
- Wakeboarding Lake Zurich – afternoon !★ 5.0 · 3 reviews
Zurich Tours, compared.

Zurich: Day Trip to Grindelwald, Interlaken & Lauterbrunnen
Read our review →
Zurich: City Tour, Cruise, and Lindt Home of Chocolate Visit
Read our review →
From Zurich: Bus Day Trip to Heidiland and Liechtenstein
Read our review →
Zurich: City Highlights Tour by Bus, Cable Car, and Ferry
Read our review →
Mount Titlis and Lucerne Day Trip from Zurich
Read our review →
Heidiland and Liechtenstein Tour from Zurich
Read our review →Browse the lists this tour appears in


